Argos Customer Service

Phone Number

0345 640 2020
UK Operation Hours
Monday-Friday: 8:00AM - 8:00PM
Saturday: 8:00AM - 8:00PM
Sunday: 10:00AM - 6:00PM

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Brief Introduction to Argos
Argos is the top most online retailers in the United Kingdom, presenting more than 33,000 products over the net, mobile, telephone and TV, every year they have more than 430 million visitors online and served more than 130 million customers via 740 network stores. The Argos Customer Service is part of the Home retail Group. Richard Tompkins is the founder of the Green Shield Stamps, which is the rebranded name of the Argos that he founded on November 13, 1972. The Argos is under the management of John Walden, who is the CEO, David Robinson, who is the Coo and Bertrand Bodson, who is the CDO.

Products and Services
There are lots of retail products offered by the Argos Customer Service, which includes Technology, Home & Garden, Baby & Nursery, Sports & Leisure, Toys, Health & Beauty, Clothing, Jewellery & Watches and Gifts. When you buy products online, you are given the option to collect the items in 7 days and to pick up at your convenience time. Another option when you buy online is to get the item on the same day when you bought it and this item must be sold before 6pm and they will deliver it before 10pm. Large items will be delivered the next day upon purchased.

Argos store

Contacting the Argos
For home delivery enquiries, customers may contact the Argos Customer Service through their phone number at 0345 640 2020 and for Store Enquiries, customers may dial 0345 640 3030. If you would like to write to the Argos Customer Service, then post your mails at Argos Direct, Acton Gate, Stafford, ST18 9AR. You may also visit the official website of the Argos at www.argos.co.uk and through the website, you may find the Help Page, where you can get a link to send the Argos Customer Service an email. It is also through the official website of the Argos, where you can have the chance to chat with the Customer Care for questions.

Tips to Customers
Customers who would like to ask for an assistance from the Argos Customer Care, you have to know that the Argos Customer Service is open from Monday to Saturday at 8am to 8pm and on Sunday at 10am to 6pm. Checking out the official website of the Argos will be of big help to customers who would like to find the location of the Argos, so simply look for the store locator link. If you are planning to chat with the staff of the Argos online, you have to check first if there are advisors available to hear your concerns.



Argos Complaints

Argos Full Address: Acton Gate, Stafford, ST18 9AR
Contact: Argos Official

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8 comments on “Argos Customer Service

  1. ajcarpenter says:

    Some months ago i filled in a form to become one of your testers and received a reply saying i had been chosen but since then have had no further updates or e mail from yourselves can you please advise.

  2. Mr C Bosher says:

    i would say that the book and the book in the store said 2pkchair covers 122/0463[d]
    was £27.99 but the tillsaid £29.99 i saidto theshaff it is £27.99 they said no the till said £29.99
    the manger said the till is right
    the store was kings kynn 0481

    thank you Mr C bosher

  3. Susan Williams says:

    Hi am having terrible trouble getting a pick up
    Item ordered delivery was on 27 Nov
    Rang that same day to return. date given was the following day.
    Cancelled my plans waited in ALL day
    Didn’t show.
    I’ve since rung a total of 4 times and am getting no where .this is a dreadful service can you please arrange a return
    Regards
    S Williams

  4. Ken Came says:

    Hi,
    With reference to the reply below;

    ‘Hi Ken,
    I do understand what you are saying and sometimes Argos will have items on offer that other retailers do not and vice versa. If you would like us to check on the price of a particular item you can send us a message on Facebook or Twitter using the links below and mentioning Trust Pilot
    Julie’

    I would very much like you to check on the price that you are selling the Fuji X-T2 c/w 18-55 lens for. I understand that different retailers will offer different price promotions at different times. However you are advertising this product at £150 off, whilst charging £250 more than it would cost from any other retailer, including direct from fuji themselves. Surely this must be an error?

    Kind regards,
    Ken

  5. Richard Mangham says:

    We purchased an Acer computer december 2017 yesterday if failed to turn on after several attempts got it working. The battery was charged. It seems to be holding charge for less than 2 hours please advise on how to deal wth hours this clearly battery should be 6 or 7 and the machine should turn on immediately all i got was blank screen with mouse pointer in middle.

  6. Mrs yates says:

    I purchased an xbox controller in January this year, 4 months later the A button is stuck in and it’s unusable.
    I paid for it by Giftcard (sons Christmas present from his nan) so he could pick the one he wanted and do not have a receipt. I purchased it in Argos christchurch,dorset branch as I have a collection number 256903, which no one can find.
    I have been in store and shown The item which is literally brand new with The button stuck in. I was given a phone number to call which I did on my return, which was a total waste of time as Microsoft wanted nothing to do with it as I didn’t purchase it from them.

    The item is exclusive to Argos so I don’t understand of an item is faulty why you will not replace it?? £30 is not cheap for a child. This is appalling customer service. Am I unexpected to keep every receipt even when I’m happy with an item??? Or should I expect every item i purchase from Argos to only last a couple of months?

    The little understanding from Storm and Jen in the Castlepoint store was poor, reciting a line from a training manual.

    I look forward to your response and hopefully resolution of this.

    Thanks
    Mrs Yates

  7. john says:

    I Called Argos customer service on Monday 23/07/2018 as I had a problem with telescopic poles on vacuum cleaner which had already been replaced.
    I Have to say how disappointed I was when George the customer service rep asked me to phone around the Argos stores in the area to see if they had the part.
    I advised him that it was his job to do this and not mine.
    He did then call the Dunfermline store and advised they would give me the part if I took the faulty part in as long as I had not broken it myself. NOT GREAT CUSTOMER SERVICE.
    I have to say the staff at the Dunfermline store were great and could not be anymore helpful and they couldn’t believe it when I told them I had been asked to phone around the stores myself.
    I think some of the customer service staff require some training.

  8. len fisher says:

    Hello, yesterday I bought a camera Fujifilm FinePix XP130 from Unit A2 Regents Park, Salford, Manchester and was charged £199.00, Yet Argos in Hulme has the same camera for £179.99. So I over paid by £20.00. Can I please get £20.00 back? It would definitely not be fair if I did not get the difference back. I do a lot of shopping at Argos.
    Hoping to hear from you soon. Kind regards Len Fisher

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