Boots Customer Service

Phone Number

0345 070 8090
UK Operation Hours
Monday-Friday: 08:30AM - 07:00PM
Saturday: 08:45AM - 05:00PM
Sunday: 08:45AM - 05:00PM

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Boots in Numbers
In the United Kingdom, the Boots Customer Service has the largest pharmacy in health and beauty brands. The Boots have more than 2,500 stores and over 1,100 Boots stores in the high street locations in the United Kingdom, around 640 Boots Optician practices, over 480 Boots Hearing care locations, more than 90% of the population of the United Kingdom is within a 10 minute of a Boots store, have 15 million active Boots Advantage Card members of which 90% are women, have 11 million visitors of in a month, have 2 million downloads of the Boots app and have employed 60,000 people in the UK.

Boots stores
The Boots Customer Service would like their customers to be at their best and will feel better than ever with the health and beauty stores of the Boots in the United Kingdom. The Boots Customer Service have has developed a multi-format strategy for their stores and accessible Order and Collect service, giving the customers what they want. In the Local pharmacy, health care is focused on the community. Health and beauty convenience store offering a wide range of Boots brands. Flagship store offering extensive pharmacy services with premium and exclusive brands. Travel and airport stores target the last minute needs of the customers when they are traveling.

Boots Store

Deal with your queries
Aiming to resolve issues at the soonest time is what the Boots Customer Service would like to do with their customers. If you have questions about in-store stocks, store enquiries, pharmacy services and feedback, then you may call 0345 070 8090. Customers who need assistance for orders and deliveries, Boots Advantage Card points and online stock enquiries that has something to do with the may call 0345 609 0055. For your Boots Advantage Card enquiries and points earned, dial 0345 124 4545 and for online pharmacy related services, you may contact the Boots Customer Service helpline at 0345 301 4219.

A Must to Know
You may contact the Customer Care of the Boots Customer Service on their standard opening hours from Monday to Friday at 8:30am to 7pm, on Saturdays and Sunday at 8:45am to 5pm and on Bank Holidays at 9am to 4pm. Please keep in mind that the Boots Customer Service lines are closed on Christmas Day and Easter Sunday. Please take note that all calls with the Customer Care are recorded and monitored to check the quality of the services. You have to check your network service provider for your calling rate charges. For more information about the Boots, visit them at

Boots Complaints

Boots Email: [email protected]
Contact: Boots Official

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5 comments on “Boots Customer Service

  1. Fatma Rahman says:

    I have lost my boots cards and I wonder if you would be able to send me one at my home address which should be on your records. I cannot collect point without it. Look forward to receiving your email.
    F Rahman(Mrs)

  2. Desmond pennicooke says:

    I would like to thank all the staff at the Longbridge branch of Boots Opticians for all there help today,Kay helped me pick out some frames and she was very helpful and made me feel valued,well done to the her.As for the lady who tested my eyesight I would like to say a big thank you to her as well. I will be using boots from now on and recommending boots to all my friends and family. Once again a big thank you.
    Store number 3003

  3. Jane Davis says:

    I have received an email informing me that I have won a large amount of vouchers. Is this genuine or a scam.? I am concerned

  4. Julia Rogers says:

    Exceptional, professional service received from Chloe at the Merry Hill Dudley No7 department. She is a real credit to the brand.

  5. Mrs christine wilson says:

    I would like to say a big thank you to ALL the staff at the Aldridge walsall branch, they are wonderfully helpful, especially Kate, Paula Claudia and Kerry, Kerry even brought my prescription to my house when I called in for it and they were so busy, it wouldn’t have been ready for me while I was out shopping, she said it was no problem to call in on her way home! Which she did, what customer service, five star that was, Claudia is always there to answer my medicine enquiries, Kate and Paula are helpul too, however busy they are. You really do have a fantastic team at Aldridge boots. Thank you