British Telecom Customer Service

Phone Number

0800 800 150
UK Operation Hours
Monday-Friday: 8:00AM - 8:00PM
Saturday: 9:00AM - 6:00PM
Sunday: 9:00AM - 6:00PM

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About the British Telecom
The origin of the British Telecommunications started when the telegraph service and the Electronic Telegraph company was established in 1846 that was controlled by the post office in 1912, were merged and rebranded as British Telecom. The British Telecom Customer Service is a telecommunications industry, offering services worldwide that is headquartered in London, United Kingdom, having an extensive network operating in more than 170 countries under the management of Gavin Patterson, who is the Chief Executive Officer of the British Telecommunications Group. As of 2015, having a revenue of 17.85 billion GBP and a net income of 2.135 billion GBP.

British Telecom Products and Services
Primary services offered by the British Telecom Customer Service include Information Technology and networking services; local, national and international telecommunications services; and the Internet and broadband products. The main lines of the British Telecom business are British Telecom Global Services, British Telecom Wholesale, British Telecom Retail and the Openreach lines. Other products available via British Telecom are the Broadband, where various packages to choose from are presented, you may also upgrade your BT Broadband and manage your BT Broadband extras. There are also various packages for TV + Broadband, where you can manage and customize your BT and TV packages.

British Telecom

Contacting the British Telecom
Customers who are interested to know more about the products and services offered by the British Telecom may visit the official website of the British Telecom Customer Service at If you wish to get in touch with the Customer Care of the British Telecom, you may raise your queries via Live Chat, which is found their official website. For assistance and general inquiries, you may get in touch with the British Telecom Customer Service by dialing the phone number 020 7356 5000. Those who need home assistance may dial 150 for BT lines or 0800 800 150 for non BT lines and for Business assistance, you may dial 152 for BT lines or 0800 800 152 for non BT lines.

Tips to Customers
You can find a page on the official website of the British Telecom Customer Service regarding the Customers’ complaints code, which is essential for customers and for the company to enhance their services. For those who would like to send an email to the British Telecom Customer Service, you have to make sure that you are logged in to your account. Those who would like to send text messages to contact the British Telecom needs to prefix their number with 18001. There are so many issues that you will find helpful through the official website of the British Telecom, so you may check them out for a faster response.

British Telecom Live Chat

British Telecom have human team can help you with live chat technology, to start British Telecom live chat go to British Telecom Chatting page.

British Telecom Complaints

British Telecom Full Address: 81 Newgate St, London EC1A 7AJ, United Kingdom
Contact: British Telecom Official

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One comment on “British Telecom Customer Service

  1. William Howard Williams says:

    Hi Just tried to order beige suit Jacket 44 standard £20.00 Trousers 38 regular£15.00 pressed pick up in store as need to try on please kindly reserve these items for me and send to Cardiff store. I can collect from there any time please kindly email me when ready with the store address.
    Thank you