DHL Customer Service

Phone Number

0808 234 2907
UK Operation Hours
Monday-Friday: 7:30AM - 10:00PM
Saturday: 8:00AM - 4:00PM

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Company Portrait
The vision of the DHL Customer Service emphasized that they want to be the Logistics Company in the World. As a global company, the DHL Customer Service is operating in more than 220 countries in the whole world, making it one of the most international companies in the world, having a workforce exceeding 325,000 people employed and providing solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

Global Services
Express delivery services for your parcels and documents by the experts in international shipping. You may ship online, pay by card or PayPal, book a courier collection, get rate and time quote, find DHL locations, order supplies, get a shipping advice, import online and collect loyalty points. Tracking and monitoring of shipments and tracking tools are also available on the website services on the DHL Customer Service. Customs services and support for export services, import services and domestic services are also offered by the DHL. Small Business Solutions, optional services, industry solutions are also provided by the DHL. Logistics in freight transportation, warehousing and distribution and supply chains solutions are also covered.


Contact Centre
Enquiries and comments are welcomed by the DHL Customer Service, to contact the helpline for Express Deliveries, dial +44 (0) 844 248 0844 and 0844 248 0777 for the Billing and Invoice information about DHL Express UK account holders. For enquiries regarding your Tracking, Booking and Quote, complaints, general enquiries and DHL Express in other countries, you may also refer to the contact forms online that is provided on the official website of the DHL at Then for the customers who would like to write to the DHL Customer Service, you may post your mails to the DHL Express, Orbital Park, 178-188 Great South West Road, Hounslow, Middlesex, TW4 6JS.

More to Know
DHL Customer Service for Express Deliveries are open from Monday to Friday at 7:30am to 8pm, on Saturdays and Bank Holidays at 8am to 2pm and they are closed on Sundays, Christmas Day and New Year’s Day. Please be reminded that calls to the DHL 084 phone numbers in the United Kingdom has a basic charged plus the network service provider’s access charge. Contacting other departments of the DHL Express Customer Care, DHL Parcel, DHL Global Forwarding, DHL Freight, DHL Supply Chain and Mail are also available on the Contact pages on the official website of the DHL Customer Service.

DHL Complaints

Contact: DHL Official

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