EE Customer Service

Phone Number

0844 995 1272
UK Operation Hours
Monday-Friday: 8:00AM - 8:00PM
Saturday: 8:00AM - 6:00PM
Sunday: 8:00AM - 6:00PM

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The birth of EE
On April 1, 2010, the EE Limited that is formerly called as Everything Everywhere was founded under the telecommunications industry as a joint project between the Deutsche Telekom and the Orange S.A through the merger of the T-Mobile and the Orange. The EE is a subsidiary of the BT Group operating as a mobile network and an Internet Service provider. In September 11, 2012, Everything Everywhere was rebranded as EE and in September 2, 2013, was changed to EE Limited. The CEO of the EE Customer Service is Marc Allera, managing approximately 15,000 people employed serving about 28 million subscribers and users in Europe.

Delivering the Best of EE
The EE Customer Service delivers the best network and services, ensuring the best in digital technology having the fastest 4G network and broadband. An online account is available for customers and subscribers to manage their accounts and mobile payments. Aspiring business partners may join the EE with a Small business of up to 50 employees and a Large business having more than 50 employees. A Coverage checker and a Store finder links are provided on the official website of the EE for those who would like to find the EE Customer Service and it is also on the website where you can find the top deals and promotions regarding the EE.

EE Mobile

Get in Touch
Customers who would like to join the EE may contact 08009566000 phone number for personal and 08009566100 for business up to 50 employees or 08000790888 for over 50 employees. You may connect with the EE Customer Service with their long dial at 07953966250 for all EE customers, 07973100450 for Orange pay as you go customers, 07973100150 for Orange pay monthly customers and 07953966150 for all T-Mobile customers. Direct contact with text relay or new generation text lite must dial 18001 before the long dial number. To know more about the EE Customer Service and how you can manage your account, you may visit the official website at

What Customers must Know?
For those who would like to join the EE, calling is free from landlines, but it will be charged via EE, T-Mobile and Orange mobiles. Customer Service and Joining the EE lines are open from Monday to Friday at 8am to 10pm and 8am to 8pm on Saturday and Sunday. You may also join the Community page of the EE Customer Service so that you can find some answers to your questions. Handy text codes are also provided on the Get in Touch page such as checking your balance, bill, usage, bundle, upgrade and list of services. The Orange PayG plan may call 08702409598 or text 08702405152 if they wish to use the text relay service.

EE Live Chat

EE have human team can help you with live chat technology, to start EE live chat go to EE Chatting page.

EE Complaints

EE Full Address: 11 Vicarage Walk, Yeovil BA20 1EU, United Kingdom
Contact: EE Official

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3 comments on “EE Customer Service

  1. June Thompson says:

    a/c 6668126 ended in October.A new contract was supposed to take over in november but didnt & i was dd’d 23.35 and again in December.
    On 21/11/16 by phone I agreed to the new 18 month contract @ 299.00, single advance payment) plus 1.00per month for weekend calls, wef 9/12/16(when I would be away for Christmas) & it would include an allowance for the 23.35 already paid twice. Please will you sort it out asap & let me know. Thanks

  2. Sal says:


    I have a pay monthly contract with EE. I want to change my number because of an abusive ex-partner. I was wondering if this is possible.

    Many thanks,


  3. naveed says:

    hi there, i want to get my phone unlocked, right now im aboard and want to use different connect but as you know my phone is locked with your connection so kindly unlock my phone so i can use here in Pakistan.

    kindly assist