Hotpoint Customer Service

Phone Number

03448 224 224
UK Operation Hours
Monday-Friday: 08:00AM - 06:30PM
Saturday: 08:30AM - 05:30PM
Sunday: 09:30AM - 03:30PM

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How it started
In 1911, the Hotpoint Customer Service started and the Hotpoint Electric Heating Company was officially founded with the iron as its first major product and that iron got hot at the point to help get shirt collars firm from that point, the company never looked back and the next years saw the first Hotpoint washing machines, Vacuum cleaners, refrigerators and other home products. Today at Hotpoint, appliances are sold every 19 seconds in the United Kingdom and you will always find a Hotpoint appliance in 2 out of 3 homes. This is why the Hotpoint was voted as a Consumer Superbrand in the United Kingdom in 2015.

Quality products
With over 100 years of existence in the business, the Hotpoint Customer Service, who is always making a point to maintain their communication with the customers for their home repairs, aims to make life at home easier. So, the Hotpoint has developed a variety of products for customer’s needs that always brings an outstanding performance with the latest innovation in technology and a functional fashionable design of different appliances, such as the washing machines, tumble dryers, washer dryers, dishwasher, cookers & ovens, fridge freezers, fridges and freezers. All products of the Hotpoint come with a 12 month standard warranty and the fact that tumble dryers are made in Britain.

Hotpoint Customer Service

Support Connection
For your questions about your Hotpoint product, please talk to the Hotpoint Customer Service for help and support by calling 03448 224 224. You may also tweet to the Hotpoint through their dedicated social media team at @HotpointSupport and you may also follow Hotpoint through Facebook, Google+, YouTube, Instagram and Pinterest. You may also send your queries online to the Hotpoint advisors by filling out the form provided on the Contact Us page of the official website for the Hotpoint Customer Service at To find the nearest branch in the neighborhood, you may simply use the Store Locator link found on the website.

Please, be informed that the Hotpoint Customer Service lines are open from Monday to Friday at 8am to 6:30pm, on Saturdays at 8:30am to 5:30pm and on Sundays at 9:30am to 3:30pm. You must also be aware that calls to the 01733 or 0344 numbers will be charged at your local rate from a BT Landline, mobiles and other network provider may differ. Customers may also find the Safety Information page on the website of the Hotpoint Customer Service regarding the current and ongoing safety campaigns of your machines. If you need an engineer from the Hotpoint, you can get one from your locality by simply checking out the Repairs & Services page of the Hotpoint.

Hotpoint Complaints

Hotpoint Full Address: Morley Way, Peterborough PE2 9JB, UK
Contact: Hotpoint Official

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3 comments on “Hotpoint Customer Service

  1. Debbie Lawson says:

    Just an enquiry if your washing machine breaks down and only 8 months old after 28 days and no repair done are we entitled to a new machine.

  2. Marion Steele says:

    Today at approximately 12.30 we pulled out on to a mini roundabout as there was nothing coming from the right. The driver of one of your vans AK64XTE nearly ran into us. We stopped and when I was telling him that he should have looked to see if anything was coming from his right he actually started moving the van as if he was going to ram us. This happened in our village and because he was behind us I managed to get his registration number in my mirror. He is needing to read his highway code and see that mini roundabouts are treated in the same way as any other one

  3. Mrs Rosalind Stewart says:

    Dear Sir/Madam, I have recently bought an Aquairius Washing machine from AO.COM.
    I had an older Aquarius that had given up after about 10 years. I had no issues with that one in relation to how the washing came out. I am with the new one. On program 14, the delicate load, it doesn’t rinse the powder off properly and I have to rinse it a second time as there is powder marks on the clothes. I then spin it separately as the delicate load has no spin as you are aware. Could there be a fault or something that needs reprograming, i.e. the rinse cycle being too short perhaps (shows 55 mins when delicate selected)? I also have the same happen when I use cycle 11. Can you advise me please.
    Regards, Rosalind Stewart.