SSE (Scottish & Southern) Customer Service

Phone Number

0800 111 999
UK Operation Hours
Monday-Friday: 8:00AM - 8:00PM
Saturday: 8:00AM - 2:00PM

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Quick History Lesson
1998, the Southern Electric and Scottish Hydro merged to become an SSE. As the company grew, the company has added SWALEC and Atlantic brands that is why the Southern Electric, Scottish Hydro, Atlantic and the SWALEC had been a family and the trading names of the SSE and associated brands. You will notice some changes on the new website of the SSE Customer Service because the new website gives you a quality service that fits the digital age without changing all the handy services that the customers are used to and the commitment to valued customers are all still there.

Essential Products and Services
A simple and brilliant experience across mobile, tablets and computers are the new look of the SSE Customer Service for online use so that customers can always get the information they need about the products and services of the SSE Customer Service to get a quote for Gas & Electricity that includes prices and tariff information; Home Services including Boiler & central Heating repairs and installations; and Phone & Broadband packages. The SSE also aims to help business professionals to create a more unified and cost effective method of energy and management by working together and provide SSE Enterprise Solutions.


Contact for Queries
Customers who would like to make a call to the SSE Customer Service lines for General Inquiries may connect to the SSE helplines on 0345 026 2658 for Gas and Electricity, 0345 071 9886 for Phone and Broadband, 0345 076 7646 for Home Services, 0345 071 9657 for Accessibility and 0345 078 3200 for Water. You may also call 0345 076 7648 for gas installation help. Complaints may be reported to 0345 071 7800 regarding Gas and Electricity and 0345 071 9890 about your Phone and Broadband connections or lines. For other queries, please visit the Contact Us page from the official website of the SSE Customer Service.

Useful Information
National Gas Helpline of the SSE Customer Service is 0800 111 999, which is open 24 hours a day and 7 days in a week. For a more detailed information about the products and services of the SSE Customer Service, you may refer to the official website of the SSE at You may also start an online Web chat with the support team that is found on the official website of the SSE by simply providing your Name and Email Address. The Search Icon on the website is also helpful for you to simply key in the topics that you are looking for.

Scottish and Southern service

SSE Complaints

SSE Full Address: Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8AU, United Kingdom
Contact: SSE Official

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2 comments on “SSE (Scottish & Southern) Customer Service

  1. melanie says:

    would like some advice about coming off of payg meter

  2. Mr. P Fowler says:

    This is an e-mail in reply to your letter dated 21 April 2017. Just to state that you had my e-mail ending, this does not exist… it is

    Kind regards,
    P D Fowler.