Thomson Customer Service

Phone Number

02476 282 228
UK Operation Hours
24/7 Availability

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What to know about the Thomson
In 1962, Thomson Airways was set up and it is also called Britannia with the aim of making foreign travels accessible to everybody. The Thomson Customer Service has grown and is now the largest charter airline in the United Kingdom based at Luton Airport, having 77 planes to fly around the world in more than 80 destinations, 23 UK airports and employed 18,000 people. Having 650 stores and being the largest travel website in the United Kingdom, you will find more than 2,000 hotels and destination videos. You are in safe hands with the Thomson because they are a part of the TUI Group.

There are many travelers who are always looking for cheap holiday flights and that is why the Thomson Customer Service has pulled deals to showcase the best bargains for every passenger and traveler looking for the best destination for their holiday trip. You may browse the wide range of categories to find a holiday that that will guarantee you the best at an affordable price, last-minute getaways are also included and so with the All Inclusive escapes. For a full holiday package, the Thomson Customer Service has a low-cost flight only deals. You may also search for a season to get the best value getaways.

Thomson Airways

Customer Service Teams
You may contact the Customer Care teams of the Thomson Customer Service for questions and assistance. Call 0203 451 2688 for package holidays and flights and you may also contact +4433 33 365 147 for the 24/7 holiday line; dial 0871 971 0578 for the Thomson Ski services; call 0203 451 2585 for Cruise special assistance; call 020 8939 0467 for the Thomson Lakes and Mountains enquiries; and contact 0844 800 0749 for the Thomson Worldwide queries. For other Help that you may need from the Thomson Customer Service, you may connect to their phone number at 0871 231 4691.

Calling Time
Package Holidays and Flights and Cruise queries’ welfare line are open from Monday to Friday at 8am to 8pm, on Saturdays at 9am to 6pm and on Sundays at 10am to 5pm. Thomson Ski line is open from Monday to Thursday at 9am to 9pm, on Friday and Saturday at 9am to 7pm and on Sunday at 10am to 5pm. Enquiries for the Thomson Lakes and Mountains service is open from Monday to Friday at 9am to 5:30pm. Assistance team regarding the Worldwide services of the Thomson Customer Service is available from Monday to Saturday at 9am to 8pm and on Sundays at 10am to 7pm.

Thomson Complaints

Thomson Full Address: 49, Connswater Shopping Centre, Bloomfield Ave, Belfast BT5 5LP, United Kingdom
Contact: Thomson Official

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4 comments on “Thomson Customer Service

  1. gary says:

    hi i am unable to log my details on the API as i am told by the local office once the flight is 80% full, as in the seats have been pre booked, it will not allow anymore to register. i have further been told just to report to the check in desk as usual. I fly on Thursday morning from Manchester. however the paperwork i have received says failure to complete with the API 24 hours before traveling will result in you not being allowed to travel? can you advise please?

    many thanks

  2. Lorna John says:

    Do you still have a matching any other company price policy? I was offered a cheaper price on a cruise that interested me but a local Thomson shop could not match it.

    Looking forward to your reply


  3. SANDRA TWIST says:

    I have emailed the hotel but had no reply, could you please help me obtain the following info….
    I have requested a price list for the spa and treatments so I can plan our holiday.
    I have also requested info on the room. We would prefer to be by the pool in either the TOP floor or Bottom Floor. (not the middle).
    Also what terminal do we fly from?
    Hoping you can help, regards Sandra

  4. F.Noble says:

    I had to cancell my holiday with you this year owing to my wifes health and now you wont let me on line to look at other holidays despite using Thomson for many years can you please help