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Background of the American Express An American multinational financial services corporation, called the American Express Company or simply known as Amex was founded in 1850 in Buffalo, New York, U.S.A, which started as an express mail business and founded as a joint stock corporation by the merger of the express companies owned by Henry Wells of Wells & Company, William G. Fargo of Livingston, Fargo & Company and John Butterfield of Wells, Butterfield & Company. Now, having a total of 54,000 number of employees as of 2015, under the management of Kenneth Chenault, who was the Chairman and the CEO of the American Express Customer Service. Products and Services of the American Express Under the Banking and Financial Services Industry, the American Express Customer Service mainly offers a variety of personal and small business membership cards to choose from such as the Charge Cards, Credit Cards and a Traveler’s Cheque products. Finance, Insurance and Travel Services, Membership Rewards Programme, International Money Transfers and Merchant Services are also provided to customers worldwide. One of the most important services that the American Express Customer Service have for their customers is the Online Services, which is vital in organizing and customizing the account. For the best aide is the 24/7 available support of the Customer Care Representatives. Contacting the American Express The American Express Customer Service have a particular phone number to contact for each concern, such the Lost and Stolen card, dial 08009178047, for your Card Account online, dial 08009178045 and +44(0)1273696933 if you are calling from abroad. There are more contact numbers to call, but feel free to check the list from the Contact Us Page of their official website at www.americanexpress.com/uk/. With the website, you can find more information about the cards and more products and services. It is also through the website where you will learn about the news and updates regarding the American Express Customer Service. Tips to American Express Customers If your American Express Card was issued outside of the United Kingdom, you have to refer to the website of the issuing country for the Customer Support. When it comes to your complaints, you have to follow certain procedures, which you can also find on the Contact Us page of the website. There will be no problem regarding the time that you wish to call the American Express Customer Service because the helpline is always open to attend to their customers 24/7. It is also important for a Customer to register their account online because it will be helpful when it comes to managing the account.

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