{"id":12,"name":"John Lewis","slug":"john-lewis","description":"John Lewis & Partners is one of the UK's best-known department store chains, famous for quality products and excellent customer service. Part of the John Lewis Partnership (along with Waitrose), the retailer offers a wide range of products including fashion, electrical goods, home furnishings, beauty products, and gifts. John Lewis is known for its 'Never Knowingly Undersold' price promise and comprehensive product guarantees. Customer service can help with orders, returns, Click & Collect, gift cards, and product queries.","shortDescription":"Premium UK department store known for quality products and excellent customer service.","phoneNumber":"0345 604 9049","alternativePhone":null,"email":"customer.services@johnlewis.co.uk","website":"https://www.johnlewis.com","address":"171 Victoria Street, London","postcode":"SW1E 5NN","categoryId":3,"openingHours":{"friday":{"open":"08:00","close":"20:00"},"monday":{"open":"08:00","close":"20:00"},"sunday":null,"tuesday":{"open":"08:00","close":"20:00"},"saturday":{"open":"09:00","close":"17:00"},"thursday":{"open":"08:00","close":"20:00"},"wednesday":{"open":"08:00","close":"20:00"}},"isPremiumNumber":false,"premiumRate":null,"freeAlternative":null,"logoUrl":null,"featured":false,"contactUrl":"https://www.johnlewis.com/customer-services/contact-us","sourceUrl":"https://www.johnlewis.com/customer-services/contact-us","verifiedAt":"2026-08-25T00:00:00.000Z","verificationStatus":"verified","lastUpdated":"2026-11-14T08:52:57.379Z"}