{"id":19,"name":"National Rail Enquiries","slug":"national-rail-enquiries","description":"National Rail Enquiries is the official source of information for all train services in Great Britain. The service provides journey planning, live departure and arrival information, fares, and ticket booking. National Rail Enquiries covers all train operators running services in England, Scotland, and Wales. Customer service can help with journey planning, delay repay claims, lost property enquiries, and accessibility information for stations and trains.","shortDescription":"Official UK train information service for journey planning, fares and live updates.","phoneNumber":"0345 748 4950","alternativePhone":null,"email":null,"website":"https://www.nationalrail.co.uk","address":"40 Bernard Street, London","postcode":"WC1N 1BY","categoryId":6,"openingHours":{"friday":{"open":"00:00","close":"23:59"},"monday":{"open":"00:00","close":"23:59"},"sunday":{"open":"00:00","close":"23:59"},"tuesday":{"open":"00:00","close":"23:59"},"saturday":{"open":"00:00","close":"23:59"},"thursday":{"open":"00:00","close":"23:59"},"wednesday":{"open":"00:00","close":"23:59"}},"isPremiumNumber":false,"premiumRate":null,"freeAlternative":null,"logoUrl":null,"featured":false,"contactUrl":"https://www.nationalrail.co.uk/help-and-assistance/contact-us/","sourceUrl":"https://www.nationalrail.co.uk/help-and-assistance/contact-us/","verifiedAt":"2026-08-25T00:00:00.000Z","verificationStatus":"verified","lastUpdated":"2026-11-14T08:52:57.553Z"}