{"id":16,"name":"Thames Water","slug":"thames-water","description":"Thames Water is the largest water and wastewater services company in the UK, serving 15 million customers across London and the Thames Valley. They provide clean drinking water and treat wastewater before returning it safely to the environment. Customer service can help with billing, moving home, water quality concerns, reporting leaks, meter installation, payment plans, and water supply interruptions. Thames Water also offers a range of support for customers who may be struggling to pay.","shortDescription":"The UK's largest water company serving London and the Thames Valley region.","phoneNumber":"0800 316 9800","alternativePhone":null,"email":null,"website":"https://www.thameswater.co.uk","address":"Clearwater Court, Vastern Road, Reading","postcode":"RG1 8DB","categoryId":4,"openingHours":{"friday":{"open":"08:00","close":"20:00"},"monday":{"open":"08:00","close":"20:00"},"sunday":null,"tuesday":{"open":"08:00","close":"20:00"},"saturday":{"open":"09:00","close":"17:00"},"thursday":{"open":"08:00","close":"20:00"},"wednesday":{"open":"08:00","close":"20:00"}},"isPremiumNumber":false,"premiumRate":null,"freeAlternative":null,"logoUrl":null,"featured":false,"contactUrl":"https://www.thameswater.co.uk/contact-us","sourceUrl":"https://www.thameswater.co.uk/contact-us","verifiedAt":"2026-08-25T00:00:00.000Z","verificationStatus":"verified","lastUpdated":"2026-11-14T08:52:57.483Z"}