{"id":1802,"name":"Winter Fuel Payment","slug":"winter-fuel-payment","description":"The Winter Fuel Payment Centre handles claims and questions about the annual Winter Fuel Payment for people over State Pension age. Call if you were not paid automatically or your circumstances changed. Textphone users can use Relay UK on 18001 then the main number; a BSL video relay service is also available.","shortDescription":"Freephone line for Winter Fuel Payment claims, missing payments and changes.","phoneNumber":"0800 731 0160","alternativePhone":null,"email":null,"website":"https://www.gov.uk/winter-fuel-payment","address":null,"postcode":null,"categoryId":7,"openingHours":{"friday":{"open":"08:00","close":"18:00"},"monday":{"open":"08:00","close":"18:00"},"sunday":null,"tuesday":{"open":"08:00","close":"18:00"},"saturday":null,"thursday":{"open":"08:00","close":"18:00"},"wednesday":{"open":"08:00","close":"18:00"}},"isPremiumNumber":false,"premiumRate":null,"freeAlternative":null,"logoUrl":null,"featured":false,"contactUrl":"https://www.gov.uk/winter-fuel-payment/how-to-claim","sourceUrl":"https://www.gov.uk/winter-fuel-payment/how-to-claim","verifiedAt":"2026-10-23T00:00:00.000Z","verificationStatus":"verified","lastUpdated":"2026-10-23T18:13:38.890Z"}