Employment and Support Allowance Customer Service Number
Phone: 0800 169 0310
Alternative number: 0800 169 0207
Call cost: Free to call from UK landlines and mobiles.
Free Jobcentre Plus line for existing ESA claims, payments and changes.
Jobcentre Plus handles existing Employment and Support Allowance (ESA) claims, including payments and changes of circumstances. Calls are free, with Relay UK (18001) and BSL video relay available; the Welsh language line is 0800 169 0207. Open weekdays 8am to 5pm.
Opening hours: Mon–Fri 08:00–17:00
Employment and Support Allowance opening times
| Monday | 08:00–17:00 |
|---|---|
| Tuesday | 08:00–17:00 |
| Wednesday | 08:00–17:00 |
| Thursday | 08:00–17:00 |
| Friday | 08:00–17:00 |
| Saturday | Closed |
| Sunday | Closed |
Website: gov.uk/employment-support-allowance
Frequently asked questions
What is Employment and Support Allowance's customer service phone number?
The Employment and Support Allowance customer service number is 0800 169 0310. An alternative number is 0800 169 0207.
Is Employment and Support Allowance customer service open on Sunday?
No, Employment and Support Allowance customer service is closed on Sundays.
Is Employment and Support Allowance's phone number free to call?
0800 169 0310: Yes. It's a freephone number, so it's free to call from UK landlines and mobiles.
What are Employment and Support Allowance's opening hours?
Friday: 08:00–17:00, Monday: 08:00–17:00, Tuesday: 08:00–17:00, Thursday: 08:00–17:00, Wednesday: 08:00–17:00
What is the official Employment and Support Allowance website?
The official Employment and Support Allowance website is https://www.gov.uk/employment-support-allowance.
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