John Lewis Customer Service Number

Phone: 0345 604 9049

Call cost: Charged at the standard local rate (03), included in most call plans.

Premium UK department store known for quality products and excellent customer service.

John Lewis & Partners is one of the UK's best-known department store chains, famous for quality products and excellent customer service. Part of the John Lewis Partnership (along with Waitrose), the retailer offers a wide range of products including fashion, electrical goods, home furnishings, beauty products, and gifts. John Lewis is known for its 'Never Knowingly Undersold' price promise and comprehensive product guarantees. Customer service can help with orders, returns, Click & Collect, gift cards, and product queries.

John Lewis opening times

Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday09:00–17:00
SundayClosed

Email: customer.services@johnlewis.co.uk

Website: johnlewis.com

171 Victoria Street, London, SW1E 5NN

Frequently asked questions

What is John Lewis's customer service phone number?

The John Lewis customer service number is 0345 604 9049.

Is John Lewis customer service open on Sunday?

No, John Lewis customer service is closed on Sundays.

Is John Lewis's phone number free to call?

0345 604 9049: It isn't a freephone number, but 03 numbers cost the same as calling a standard 01 or 02 landline and are included in the inclusive minutes on most mobile and landline plans.

What are John Lewis's opening hours?

Friday: 08:00–20:00, Monday: 08:00–20:00, Tuesday: 08:00–20:00, Saturday: 09:00–17:00, Thursday: 08:00–20:00, Wednesday: 08:00–20:00

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