ScotRail Customer Service Number

Phone: 0344 811 0141

Call cost: Charged at the standard local rate (03), included in most call plans.

National train operator providing passenger rail services throughout Scotland.

National train operator providing passenger rail services throughout Scotland. Use the official website for current customer-service options, account help, complaints and accessibility support.

Opening hours: Mon–Fri 09:00–17:00

ScotRail opening times

Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed

Website: scotrail.co.uk

Frequently asked questions

What is ScotRail's customer service phone number?

The ScotRail customer service number is 0344 811 0141.

Is ScotRail customer service open on Sunday?

No, ScotRail customer service is closed on Sundays.

Is ScotRail's phone number free to call?

0344 811 0141: It isn't a freephone number, but 03 numbers cost the same as calling a standard 01 or 02 landline and are included in the inclusive minutes on most mobile and landline plans.

What are ScotRail's opening hours?

Friday: 09:00–17:00, Monday: 09:00–17:00, Tuesday: 09:00–17:00, Thursday: 09:00–17:00, Wednesday: 09:00–17:00

What is the official ScotRail website?

The official ScotRail website is https://scotrail.co.uk.

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