Universal Credit Customer Service Number

Phone: 0800 328 5644

Call cost: Free to call from UK landlines and mobiles.

Official benefit service for Universal Credit applications, journals and payment support.

Official benefit service for Universal Credit applications, journals and payment support. Use the official website for current customer-service options, account help, complaints and accessibility support.

Opening hours: Mon–Fri 08:00–18:00

Universal Credit opening times

Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
SaturdayClosed
SundayClosed

Website: gov.uk

Frequently asked questions

What is Universal Credit's customer service phone number?

The Universal Credit customer service number is 0800 328 5644.

Is Universal Credit customer service open on Sunday?

No, Universal Credit customer service is closed on Sundays.

Is Universal Credit's phone number free to call?

0800 328 5644: Yes. It's a freephone number, so it's free to call from UK landlines and mobiles.

What are Universal Credit's opening hours?

Friday: 08:00–18:00, Monday: 08:00–18:00, Tuesday: 08:00–18:00, Thursday: 08:00–18:00, Wednesday: 08:00–18:00

What is the official Universal Credit website?

The official Universal Credit website is https://gov.uk.

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