Universal Credit UK Customer Service & Contact Details
Official benefit service for Universal Credit applications, journals and payment support.
Official benefit service for Universal Credit applications, journals and payment support. Use the official website for current customer-service options, account help, complaints and accessibility support.
Universal Credit opening times
| Monday | 09:00–17:00 |
|---|---|
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | Closed |
| Sunday | Closed |
Website: gov.uk
Use the verified official Universal Credit support page. Source checked 25/08/2026.
More Government & Public Services customer service numbers
- ACAS
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- DVLA — 0300 790 6801
- DWP
- Disability Living Allowance — 0800 121 4600
- Disclosure and Barring Service
- Electoral Commission
- Employment and Support Allowance — 0800 169 0310
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