Winter Fuel Payment Customer Service Number
Phone: 0800 731 0160
Call cost: Free to call from UK landlines and mobiles.
Freephone line for Winter Fuel Payment claims, missing payments and changes.
The Winter Fuel Payment Centre handles claims and questions about the annual Winter Fuel Payment for people over State Pension age. Call if you were not paid automatically or your circumstances changed. Textphone users can use Relay UK on 18001 then the main number; a BSL video relay service is also available.
Winter Fuel Payment opening times
| Monday | 08:00–18:00 |
|---|---|
| Tuesday | 08:00–18:00 |
| Wednesday | 08:00–18:00 |
| Thursday | 08:00–18:00 |
| Friday | 08:00–18:00 |
| Saturday | Closed |
| Sunday | Closed |
Website: gov.uk/winter-fuel-payment
Frequently asked questions
What is Winter Fuel Payment's customer service phone number?
The Winter Fuel Payment customer service number is 0800 731 0160.
Is Winter Fuel Payment customer service open on Sunday?
No, Winter Fuel Payment customer service is closed on Sundays.
Is Winter Fuel Payment's phone number free to call?
0800 731 0160: Yes. It's a freephone number, so it's free to call from UK landlines and mobiles.
What are Winter Fuel Payment's opening hours?
Friday: 08:00–18:00, Monday: 08:00–18:00, Tuesday: 08:00–18:00, Thursday: 08:00–18:00, Wednesday: 08:00–18:00
More Government & Public Services customer service numbers
- ACAS
- Attendance Allowance — 0800 731 0122
- Carer's Allowance — 0800 731 0297
- Child Maintenance Service
- Citizens Advice
- Companies House
- DVLA — 0300 790 6801
- DWP
- Disability Living Allowance — 0800 121 4600
- Disclosure and Barring Service
- Electoral Commission
- Employment and Support Allowance — 0800 169 0310
All Government & Public Services numbers · All categories · Home