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Short Background From a small trading company and now to a world class company, the Samsung Customer Service has evolved greatly around the world with the best in advanced technology. Samsung was founded in 1938 by Lee Byung-chul in South Korea as a trading company. In 1960s, Samsung entered the electronics industry and in the middle of 1970s, the Samsung started constructing ship building industries, which led to Samsung’s growth. In 1987, Samsung was divided into four groups of business, namely, the Samsung Group, Shinsegae Group, CJ Group and the Hansol Group. The Samsung increased its mobile phones and semiconductors activities worldwide. Products & Services Sustainability The Samsung Customer Service continues as a global and a top company through the superior quality and they can do that by achieving an excellent customer fulfillment through strengthened customer service capabilities. They have selected relevant programs, customer satisfaction service innovation and a refreshing CS mindset. The Samsung Customer Service would also like to ensure about the customer delight service, product quality, the VOC management and product safety. Mobile Devices & Accessories, Cameras & Camcorders, Home Appliances, TV/Audio/Video, Apps, Memory Storage and Smart Home are the categories available at the Samsung, which you may find available on their official website. Support for Customers Customers who would like to contact the helpline of the Samsung Customer Service may call to the phone number of the Samsung at 0330 SAMSUNG or 0330 7267864. You may call the Online Shop for assistance regarding your new and existing orders at 0330 SAMSHOP or 03307267467. For more information about the products and services of the Samsung, you may also visit the official website of the Samsung Customer Service at www.samsung.com/uk/home/, you also talk to the Customer Service representatives via Live Chat found on their official website. If you wish to write to the Samsung Office, then post your mails at Samsung Customer Support, Selectapost38, Sheffield, S97 3FJ. Tips to Customers Those who are calling the lines of the Samsung Customer Service may call the Customer Care for assistance from Monday to Saturday at 9am to 6pm. For a Live Chat support from the Samsung Customer Care, their line is open from Monday to Friday at 10am to7:30pm and on Saturday at 10am to 5:30pm. Customer who needs help from the Online Shop Help Team may call from Monday to Saturday at 9am to 6pm. For those who would like to have a career at the Samsung, you may contact 01932 455 000 and for corporate contacts, you may come and visit the Samsung Electronics (UK) Ltd., Samsung House 1000, Hillswood Drive, Chertsey, Surrey KT16 0PS.

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