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Responsibility and Commitment Empowering the lives of people for 70 years and caring about making a change is what the Southern Electric Customer Service had been doing. The Southern Electric Customer Service always puts the customer first and being the heart of everything the company does, having call centres in the United Kingdom for customers’ assistance and fair treatment. As a responsible company, the Southern Electric has a responsibility with the community being one of the largest companies in the United Kingdom and as a part of their responsibility is to pay more than 19,000 employees a Living Wage, invest infrastructures and a fair share of tax. Home and Business The Southern Electric Customer Service both serves home and business customers. For Home Services, Gas and Electricity with a standard energy prices; Phone and Broadband packages at an 18 month contract that are effortless and dependable with the right price for its customers; Heating and Wiring that ensures that the heating is properly installed and efficiently working at affordable fees; and Being Green to make sure that your homes are well insulated, energy saving and generating low carbon energy. Essential services for business are delivered with energy, helping professionals to establish a more unified and cost effective approach in energy and management. Phone Number to Call There are particular phone numbers to contact for customers assisted by the Southern Electric Customer Service. For Emergency cases, call 0800111999 in Gas; for pay as you go, dial 08009800414 in Electricity and 08009800427 in Gas. In making a payment, you may contact 08009809649. For general enquiries, you may connect to 08009808476 for Electricity and gas, 08009809922 for talk phone service and broadband service, and 08009750807 for shield service. Special and priority Services lines are also available at the Southern Customer Service at 0800622838 for Careline, 0800622839 for Textline and 08000727201 for Energyline. For Green Deal payments, dial 08009751531 for Credit meter and 08009751753 for Pay as you go meter. Notices to Customers Please be notified that the helpline of the Southern Electric Customer Service is open from Monday to Friday at 8am to 2pm. Emergency calls are free of charge and open 24/7, but for Electricity Emergency, you have to contact your local network operator. Textlines are open from Monday to Friday at 8am to 8pm and then Energylines from Monday to Friday at 8am to 5pm. Priority Services, Green Deal payments and General Enquiries are also free of charge. For other phone numbers to know, visit the Contact Us page provided on the official website of the Southern Electric Customer Service at https://www.southern-electric.co.uk/.

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