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Key facts Tesco is one of the world’s largest retailers founded in 1919 by Jack Cohen, having more than 530,000 people employed in 12 countries, serving over 80 million shopping trips every week online and instore in 6,814 stores including franchises. In the United Kingdom alone, there were more than 310,000 colleagues and 3,535 stores including the franchises. There are 250 in Tesco Extra, 479 in Tesco, 178 in Tesco Metro, 1,713 with Tesco Express, 873 in One Stop and 36 in Dobbies.com. The Tesco Customer Service is managed by the Board and the Executive Committee, headed by John Allan, the Chairman and Dave Lewis, the Group Chief Executive Officer. Online Store There is much to offer when it comes to shopping online at Tesco. Groceries includes fresh, baked, frozen and drinks. Tesco Direct shop with numerous offers and packages. You will also find affordable F&F clothing for all the family members. Wine by the Case will help you get special offers for your wine. Tesco Mobile provides a one-stop shop for monthly payments and pay as you go phones with mobile accessories. A Clubcard, where you can earn points and convert to vouchers. For Online Services, the Tesco Customer Service will be there to help you with the Technical Support, Tesco Bank and Travel. Tesco Stores Service Team Connection Customers who would like to connect with the Tesco Customer Service for their queries about any online or instore service may contact their phone number at 0800 50 5555 or 0330 123 4055 and if the customers wish to write to the Customer Care, they may post their mails at the Tesco Customer Service Centre, Baird Avenue, Dundee, DD1 9NF. For a more detailed information regarding the products of the Tesco, you may go online and visit their official website at www.tesco.com/. For technical support, dial 0800 323 4060 or 0330 123 4060 from Monday to Friday at 9am to 8pm, on Saturdays at 9am to 9pm and on Sundays at 10am to 6pm. More Things to Know You must be aware that all the contacts made to and from the customers via the Tesco Customer Service centers may be recorded for training and quality purposes of the services offered. Please be informed that calling the 0800 numbers mean free of charge from the BT landlines and calls to the 03 numbers mean that all calls from private telephones and mobiles will be charged only at local rates provided by your phone network service operators. If you will call the helpline on the Tesco Customer Service, you have to contact them from Monday to Saturday at 8am to 8pm and on Sundays at 9am to 6pm.

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