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Goals of the Virgin Media Virgin Media’s five sustainability goals are focused uniting and helping the people in delivering the right goods and services. The Virgin Media Customer Service would like to nurture an engaged workforce between the customers and the community; to progress the sustainability performance of the products; to grow the business without growing the carbon footprint; to create the opportunities for small businesses to develop in the United Kingdom; and to change the lives of the lacking people in the United Kingdom through digital technology. Working towards these goals will help the Virgin Media to attain their vision in providing the best in digital world. Products and Facilities The Virgin Media Customer Service has the widest range of products available for their customers. They offer Broadband, TV, Mobile and Phone Services. You may also manage your Virgin Media account online, such as, Billing and Payments, Virgin Media email, installing your service, changing your package and moving home. Troubleshooting of your broadband, TV, mobile, phone and check service status is also available. For more Help and Support, you check My Virgin Media, community forums, blogs and the Contact Us pages. A problem solver assistant is also made possible for customers to have a step-by-step guides in diagnosing and fixing problems. Helping Hands Asking for help from the Customer Care of the Virgin Media Customer Service is always available. Existing customers with a contract at Virgin Media may reach out for help by contacting their phone number at 0844 995 1218 or you may also get in touch with the Virgin Media on 0800 052 0422 for general enquiries. You may also get connected with the Customer Support via Live Chat that is provided on the website of the Virgin Media. If you would like the Virgin Media Customer Service to come and visit you to discuss your queries, you may visit their website where you can find the link to book a home visit online. Other Support For customers who would like to know more about the variety of products offered by the Virgin Media Customer Service may visit their official website at www.virginmedia.com/. It is also through the official website of the Virgin Media Customer Service, where you can find the Help and Support page and the Contact Us page, where you can find numerous options for topics that you may find helpful for the assistance that you need from the Virgin Media. You may also search for a store near your place by checking out the Store Locator page provided on the website of the Virgin Media.

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